Feature
Multi-Inbox Intelligence
Automatically reads multiple Gmail and SMTP/IMAP inboxes, filters noise, and identifies emails that need a response - powered by LLM relevance scoring.
AI for your inbox
AI email automation, live in minutes
Connect Gmail or IMAP and let MailPilot draft or send replies grounded in your knowledge base - accurate answers from your docs, not generic chatbot filler.
What would you like MailPilot to handle?
Get Started
Free to start. No credit card required.
Tools that plug in cleanly
Gmail API
IMAP / SMTP
AI
PostgreSQL + pgvector
Stripe
PayPal
Telegram
WhatsApp
Gmail API
IMAP / SMTP
AI
PostgreSQL + pgvector
Stripe
PayPal
Telegram
WhatsApp
What you get
Inbox connect, smart filters, grounded replies, and alerts—without another helpdesk.
Knowledge
RAG-Powered Replies
Enriches every AI reply with your knowledge base. Answers are grounded in your documentation, website content, and FAQs.
Limits
Secure Multi-Tenancy
Per-user isolation - scoped credentials, tenant-prefixed state, and audit logging built in.
Feature
Flexible Scheduling
Runs in-process or scales with Celery + Redis. Periodic polling, manual triggers, and queue support.
Feature
Multi Gmail + SMTP/IMAP
Connect multiple Gmail OAuth accounts or SMTP/IMAP mailboxes. Per-user encrypted credentials, token refresh, and callback handling included.
Feature
Telegram, WhatsApp & Dashboard
See queue status in the dashboard and use live Telegram or WhatsApp alerts/chat commands for sent replies, drafts, errors, and mailbox actions.
How MailPilot works
Six steps from poll to send—inbox to queue, grounded in your knowledge base.
Get Started
Grounded in your docs
Retrieve the right chunks before you reply—accurate when grounded, skipped when it would guess.
Add RAG points in admin (Marketing → RAG points).
Customers
Trusted by teams who live in email
Operators who cut first-response time without losing brand voice.
Teams at
- NORTHLINE LOGISTICS
- BRIGHTSTACK
- STUDIO MERIDIAN
- HELIX SUPPORT
Pricing
Simple plans for every inbox size
Simple token plans for every inbox size. Connect your inbox in Setup, then let MailPilot draft or send safely.
Starter
Free
20 auto-sends total · then upgrade
Connect one inbox, test AI replies, and keep draft mode unlimited. After 20 auto-sent emails, upgrade to Pro or Custom.
- 80 tokens lifetime (up to 20 auto-sent replies)
- 20 auto-sends/day safety cap while active
- 1 connected inbox (Gmail or IMAP)
- Basic KB: 1 crawl or upload
- Keyword filter + LLM relevance
- Dashboard queue & unlimited drafts
- No Telegram or WhatsApp
Pro
£32
£16/mo
Save 50%
£16/mo
Billed monthly · cancel anytime
Production volume for growing teams-RAG knowledge base, polling, and reliable auto-send limits.
- 1,000 tokens per month (up to 200 auto-sent replies)
- Up to 3 active Gmail or SMTP/IMAP inboxes
- 100 auto-sends/day/inbox safety cap
- Full AI knowledge base (website crawl + file upload)
- Multi Gmail OAuth + SMTP/IMAP mailbox support
- Per-user encrypted credentials
- Telegram & WhatsApp alerts and commands
Custom
Build your plan
Live price as you adjust
Slide tokens and inbox count - see your monthly price instantly, then checkout or contact us.
- Custom monthly tokens - set your own limit
- Custom Gmail inboxes - scale as you grow
- Custom SMTP/IMAP mailboxes - flexible slots
- Live price in the plan builder - no fixed tier
- Provider-aware daily safety caps
- Telegram & WhatsApp alerts and chat commands
- Annual or monthly billing in the builder
- Priority onboarding & team seats
Contact
Questions before you sign up?
Tell us volume and mailbox type—we reply within one business day.
Send us a message
Required fields unless marked optional.
FAQ
Common questions
Quick answers about setup, routing, knowledge base, and billing. Still stuck? Use the contact form on this page.
What does MailPilot do?
MailPilot connects to your Gmail or IMAP inbox, filters incoming mail with keywords and AI relevance, grounds replies in your knowledge base, and can send or draft responses automatically.
Does it reply to every email?
No. You set keywords and a relevance threshold so only service-related messages are handled. Unrelated mail is ignored. Start with draft mode to review before enabling auto-send.
Gmail or SMTP/IMAP-which should I use?
Gmail OAuth is the fastest setup for Google Workspace or personal Gmail. Use SMTP + IMAP for other providers. Pro and Custom plans can run multiple active mailboxes, and each connection can be tested in Setup before going live.
How does the knowledge base work?
Upload JSON or text, or crawl your website. MailPilot finds the best matching content and uses it to ground each AI reply in your real business information.
Is there a free plan?
Yes. Starter is a free trial: one inbox and up to 20 auto-sent emails total (80 tokens). When the trial ends, upgrade to Pro (Stripe) or contact us for a Custom plan.
How is my data protected?
Credentials and API keys are stored encrypted per account. See our Privacy Policy for more detail.
How do paid plans work?
Pro uses Stripe Checkout ($20/mo when configured). Custom lets you set tokens and inboxes on the plan builder - pay via Stripe or contact us for a manual quote.